Quality & trust guarantee. Quality guaranteed or your money back. www.woofandwhiskers.com. For product questions or concerns, contact us at 1-877-846-9949. Remove all packaging before giving to pet. Small parts can present a choking hazard or gastrointestinal blockage risk. Choose toys based on pet size and playing habits. No toy is indestructible. Always supervise pets during play to prevent accidental swallowing of parts. Inspect regularly. Replace if any part becomes damaged. Spot clean only. Made resposibly in China.